effective and aggressive management is essential to what robust revenue integrity program

What is Acquirement Integrity, and how tin your system all-time achieve it? (Sponsored Content)

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By: David Fletcher, MPH, Vice President, Innovations, Streamline Health, Inc.

Ten years ago, not many hospital administrators would listing revenue integrity every bit a major organizational priority, merely today the concept is more important than ever. In fact, nearly a quarter of hospital CFOs name revenue integrity every bit their top priority, according to a recent Healthcare Financial Management Association (HFMA) survey.

But when it comes to implementing new practices and guidelines to address revenue integrity, one must first analyze: what does revenue integrity actually mean? And how does it fit into your organization's current strategic and operational approach to revenue bicycle management?

Creating a acquirement integrity definition


David Fletcher, MPH

A hospital that institutionalizes acquirement integrity has likely prioritized an approach to coding encounters in a manner that maximizes legitimate reimbursement. The key give-and-take here is "legitimate", as in legally and contractually compliant. Revenue integrity for a hospital is more being morally upright. Being fully compliant in coding and billing practices also reduces the risk of costly downstream efforts such as managing external audits and even payment denials. Revenue integrity brings operational efficiency. The reasons in support of acquirement integrity are sound and few would fence against them, nevertheless and so many organizations struggle with this. Why is that?

In healthcare, we used to hear the term "revenue optimization". We don't hear that and then much anymore because it seems to focus only on increasing reimbursement without consideration for legal and contractual compliance. Most organizations have evolved beyond that and are actively prioritizing legal and contractual compliance. This is where acquirement optimization becomes acquirement integrity. Nonetheless, the challenge in doing this is that legal and contractual compliance are complex and ever changing goals in the healthcare industry. Reimbursement rules often differ from payer to payer and even patient to patient. For patients in managed care or value-base payment plans, measurement of quality outcomes is critical, while for patients in traditional fee-for-service plans a smashing focus on code and modifier combinations is critical. Balancing the bulldoze to increase revenue with the imperative to comply with rules is the essence of acquirement integrity. And it also helps illustrate how hard information technology can exist to attain this goal in the 24/7/365 "Margin vs Mission" world of healthcare.

And then: how do providers go about ensuring revenue integrity in their system?

People, Process and Engineering science

The three main elements of a successful business strategy are people, process and technology.  To implement a successful revenue integrity strategy, you must involve stakeholders from relevant departments, reinforced with an organizational delivery to transparency. These departments might include HIM, CDI, Quality Improvement, and Revenue Cycle Management. Siloed departments brand transparency difficult, as one team's alter can impact another team's measurement. Each team'south ability to collaborate with others, or even capeesh their own role in supporting revenue integrity, is oftentimes limited. By promoting communication throughout the medical center'southward operations, leaders will begin to come across how their view of revenue integrity meshes with that of other stakeholders.

In a revenue integrity strategy, the process and technology elements are more than interwoven, equally software is usually the underlying vehicle that drives processes, and the software is only every bit effective/productive as the processes it supports. Therefore, a key procedure change to increase acquirement integrity is to commit to assessing and addressing accurateness issues earlier in the cycle. To achieve this, y'all need technology that can cross-check billing codes and provide actionable assay before bills are dropped. This enables a proactive revenue integrity strategy, vs. the more common reactive strategy of responding to post-billing feedback that'southward generated afterward the denials or compliance issues have occurred.

Automation to Drive Your Efforts

The answer here is to put the intelligence of experienced auditors into a machine in a highly focused manner. Skillful rules and pattern recognition on historical accountant data (AKA, machine learning) represent a breakthrough jump for a acquirement integrity program. Using automated accurateness assessment, all coding can exist analyzed prior to billing . Those cases that accept questionable code combinations are flagged and routed for review, while those within an acceptable accurateness range can flow through to billing. It's a more manageable way to screen all encounters, while enabling optimal utilise of resources on the highest priority cases.

By identifying and addressing the cases with highest likelihood of issues prior to billing, chance exposure is mitigated and compliant acquirement capture is optimized. That'south how revenue integrity is achieved, empowered past Streamline Wellness eValuator ™.

To learn more well-nigh how eValuator can optimize revenue integrity at your organization, visit StreamlineHealth.net today.

About the author:

As Vice President of Innovations at Streamline Health, Inc., David Fletcher oversees solution management, engineering science and lifecycle management for Streamline'south solution portfolio. David acquired his Masters in Public Health in Epidemiology and Health Education from the Academy of Michigan and began his career tracking and controlling epidemics in New York Metropolis. He held multiple positions at Montefiore Medical Center in both their jail health program as well equally at the main medical heart in the Bronx, NY. The demand for data and analytics to support this work spurred David'southward passion and learning for making corking software.

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Source: https://nahri.org/articles/what-revenue-integrity-and-how-can-your-organization-best-achieve-it-sponsored-content

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